ECOMSE
Support · FAQ

Questions founders ask us most

Straight answers about what ECOMSE is, how it works for you and what to expect. Anything missing? Ask your cofounder.

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The basics

What is ECOMSE?

A platform where you chat with an AI cofounder that builds, runs and grows your entire brand with you.

Who is it for?

Founders launching a first brand, operators migrating an existing store and teams scaling internationally.

Do I need technical or design skills?

No. Everything happens through conversation and simple visual edits.

How fast can I launch?

Most founders have a complete store draft within an hour and go live within days.

Your cofounder

What can my cofounder do?

Design your store, write copy, create imagery, run email, optimize search, manage campaigns, run tests and report results.

Can it act without asking me?

Only within rules you set. Choose full autonomy, approval for everything or approval for sensitive areas.

Is everything it does reversible?

Yes. Every action is logged and can be undone.

Is it available all the time?

Yes. Your cofounder works around the clock, every day.

Ownership and billing

Who owns my brand and content?

You do. Your brand, products, imagery, copy and customer data are yours.

What does it cost?

Launch is free to start. Paid plans scale with your growth. See the pricing page for details.

Can I leave and take my data?

Yes. Export everything at any time in standard formats.

Are there contracts?

No long-term contracts. Plans are billed per cycle and can be changed at any time.

Trust and security

Is customer payment data secure?

Yes. Payment details are encrypted and protected to industry standards.

Where can I read your policies?

Terms, privacy, cookies and acceptable use policies are linked in the footer.

How do I report a problem?

Contact support, or use the report abuse page for content concerns.

Still curious? Ask directly

Start free and your cofounder will answer anything the FAQ did not.