Help that arrives before you ask
Browse guides by topic, search for a specific answer or let your cofounder walk you through it live.
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Getting started
Create your account, meet your cofounder and launch your first store.
Managing your store
Products, pages, domains, design changes and navigation.
Orders and payments
Fulfillment, refunds, invoices, payouts and taxes.
Marketing and growth
Email, campaigns, search, reviews and testing.
Account and team
Billing, plans, permissions and security settings.
Integrations
Connecting tools and troubleshooting sync issues.
Quick answers
- How do I change my plan?
- How do I connect a custom domain?
- How do I add a team member?
- How do I pause or stop an automated action?
- How do I export my data?
- How do I contact a human?
Prefer a conversation?
Your cofounder knows every article here. Ask it how to do something and it will explain, or simply do it for you.
For account or billing matters that need a person, our support team is one email away.
Help center questions
Is the help center available offline?
Articles can be saved as PDF from any page.
Are there video walkthroughs?
Yes. Key workflows include short videos alongside written steps.
Get help from the inside
Start free and your cofounder becomes the best help center you have ever used.