Modern customer engagement for essential services
Energy, water, and broadband providers get a cofounder that makes every program easy to adopt.
Utilities carry a public trust and a growing menu of programs to promote. ECOMSE gives you a cofounder that explains offerings clearly, drives enrollment, and keeps customers informed. Your teams spend less time on outreach and more on service.
- Under 7 days
- Brief to live program campaign
- 24/7
- Enrollment and support agents on duty
- Every household
- Reached in language they understand
What gets in the way
The friction we remove so you can focus on the work only you can do.
- Efficiency and rebate programs with low awareness and lower uptake.
- Customer communications that feel bureaucratic and dated.
- Outage and rate updates that arrive late or get ignored.
- New services like solar, EV charging, or fiber launched without momentum.
What you get
Programs people actually join
Rebates, efficiency, and time-of-use plans explained simply with enrollment paths that convert.
A modern public face
Clean, accessible pages that make essential information easy to find on any device.
Timely, trusted updates
Service notices, seasonal tips, and billing changes delivered when they matter most.
Enrollment you can report
Clear visibility into program uptake, engagement, and the campaigns driving them.
How it comes together
- 01
Share your programs
Describe the services and initiatives you need customers to understand and adopt.
- 02
Campaigns go live
Pages, enrollment flows, and outreach launch with accessible language across every segment.
- 03
Measure and refine
Your cofounder reports uptake and adjusts messaging to lift participation month after month.
Use cases
- Drive enrollment in a demand response program
- Launch residential solar and battery offerings
- Promote EV charging plans to new vehicle owners
- Expand fiber broadband into new neighborhoods
- Communicate rate changes with clarity and confidence
- Grow paperless billing and autopay adoption
“Program enrollment used to take a season to build. Now a campaign launches in days and fills up.”
Questions from utilities operators
Can ECOMSE meet accessibility and public communication standards?
Yes. Your cofounder writes and designs to the standards you specify, and your team approves everything before release.
Does it work for cooperatives and municipal providers?
Absolutely. Providers of every size get the same clarity, polish, and enrollment results.
Can it support multiple languages?
Yes. Campaigns and pages can be produced for every community you serve.
Make every program easy to join
Tell us what you offer. We will help your customers say yes.