Resources · Status

Built to stay up, every single day

Your store should be open whenever your customers are. Here you can see service availability and any incidents in real time.

Services we monitor

Public pages, collections and product views.

Carts, payment processing and order confirmation.

Conversation, design, content and automation services.

Flows, campaigns and transactional messages.

Dashboards, briefings and reporting.

Connections to accounting, shipping and marketing tools.

Storefronts and checkout are designed to remain available even if other services experience issues.

Planned maintenance is announced in advance and scheduled outside typical peak shopping hours.

Every incident receives a public summary describing what happened and what we changed to prevent it.

How do I get notified?

Subscribe to updates by email or ask your cofounder to alert you to anything affecting your store.

What counts as an incident?

Any degradation that affects storefront, checkout, email or cofounder availability for customers.

Start free and run your brand on infrastructure built to stay open.